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​Terms of Use

Terms of Use

This website, and all related websites, mobile sites, and mobile applications (collectively, the "Website") are operated by YUKI ("we" or "us"). We provide this Website, and all information, products, and services available from this Website, to you, the user, conditioned upon your acceptance of all terms, policies, and notices stated here. Your continued use of the Website constitutes your agreement to these Terms of Use. If you do not agree to these Terms of Use, you should not use the Website.

These Terms of Use contain very important information regarding your rights and obligations, as well as conditions, limitations, and exclusions that may apply to you. Please read these Terms of Use carefully.

Arbitration Notice: These Terms of Use require most disputes to be resolved through binding arbitration. This means that you agree to submit to individual arbitration, with limited exceptions, any disputes related to the Website, these Terms of Use, or our Privacy Policy, rather than litigating such disputes in court. For more information about arbitration, see below.

You may not order or obtain products or services from this Website if you (a) do not agree to these Terms of Use, (b) are under 18 years of age, or (c) are prohibited by applicable law from accessing or using this Website or any of this Website's content, products, or services.

You agree not to use this Website for any illegal purpose, and to comply with all applicable laws, rules, and regulations. You agree not to use any method that may interrupt, damage, or impair the Website, or that may interfere with the effectiveness or functionality of the Website. You agree not to attempt to access any portion or component of the Website by any unauthorized means.

Ownership and Use of Intellectual Property

You acknowledge and agree that all trademarks, logos, copyrights, and other intellectual property rights in all materials or content contained on this website, are at all times owned by us or by the owners of such materials or content when we are authorized by third parties to use such materials or content.

We grant you a limited right to access and use this website as our customer. However, you may not: (a) reproduce, duplicate, copy, sell, or otherwise exploit for any commercial purpose any portion of the website or the website content, including but not limited to any images, page layouts, page designs, trade dress, trademarks, or logos; (b) use any robot, spider, data mining or extraction tool, or process to monitor, extract, or copy website content; (c) use any meta tags, search terms, keywords, or other similar tags that contain the website name or our trademarks; (d) interfere with or disrupt the website or the use of the website by others; (e) modify, create derivative works of, reverse engineer, decompile or disassemble any technology used to provide this website and the goods or services offered on this website; or (f) assist or encourage any third party to engage in any activity prohibited by these Terms of Use.

You may not use, reproduce, distribute, or exploit any website content in any way without our prior written consent in any form.

All website content, and all materials and content contained on this website, including but not limited to text, graphics, logos, icons, images, audio clips, video clips, articles, posts, and data, are owned by us or used by us with permission and are protected under Japanese and foreign trademark and copyright laws. You may not reprint or reproduce any portion or all of the materials or content appearing on these pages without our explicit written permission.

Errors and Disclaimers

We strive to provide complete, accurate, and up-to-date information on this website. Unfortunately, despite our efforts, human and technological errors may occur. This website may contain typographical mistakes, inaccuracies, or omissions, some of which may relate to product pricing and availability. Additionally, some information may not be complete or up-to-date. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information at any time without prior notice, including after you have submitted an order.

You acknowledge that certain technical specifications and settings of your computer and its display may affect the accuracy of the display, and that the appearance of products presented on this website may not accurately reflect the actual appearance of the products. Please be sure to review the product description and specifications in addition to relying solely on product photos.

Changes to the Website or these Terms of Use

Except where required by law, we reserve the right to temporarily or permanently modify or withdraw this website (or any part of it) without notice to you. You acknowledge that we will not be liable to you or any third party for any modification or withdrawal of this website or any part of it. We may amend these Terms of Use at any time and if you use this website (or any part of it) after the amendment, you will be deemed to have agreed to the changes. You are responsible for checking these Terms of Use regularly for any changes. If you do not agree to any changes to these Terms of Use, you should immediately stop using this website. This website is subject to change at any time. We will not be liable to you if any part of this website becomes unavailable due to any reasons, including but not limited to, technical difficulties, maintenance, or suspension of all or part of the website, and you will not be entitled to any compensation.

Order, Price, and Resale

None of the information on this website constitutes a legal obligation for us to sell the products listed on this website to you or to make such products available in your region. After we receive your order, we reserve the right, in our sole discretion, to accept or reject all or any part of your order at any time, even after your order has been confirmed or your credit card has been charged. The prices displayed on this website are in EUR (Euros), and you must pay in Euros. If a product is listed at an incorrect price, we reserve the right to refuse or cancel any orders placed for such product at the incorrect price, regardless of whether the order has been confirmed or your credit card has been charged. If your credit card has already been charged for the purchase and your order is canceled, we will promptly issue a full refund to your credit card account for the canceled product or use another method to refund you.

All prices, discounts, and promotions posted on this website are subject to change without notice. The amount charged to your account will be stated in your order confirmation email. Price increases will apply only to orders placed after the time of the price increase. The displayed price does not include taxes, shipping, or handling fees. These taxes and fees will be added to the total amount and itemized in your shopping cart and order confirmation email. While we strive to provide accurate price information, we may make inadvertent typographical errors, inaccuracies, or omissions regarding price and availability. We reserve the right to correct any errors, inaccuracies, or omissions and to cancel any orders resulting from such occurrences at any time.

Sales and Shipping

We will arrange for the shipment of the products to our customers using the carrier chosen by us. Unless otherwise specified in the order confirmation, all shipping and handling fees are the responsibility of the customer. Ownership and risk of loss of the products will pass to the customer upon our delivery of the products to the carrier/delivery agent. Shipment and delivery dates are estimates only and are not guaranteed. We are not responsible for any delay in shipment.

The customer is responsible for complying with all laws and regulations applicable to the importation of the products into the customer's country, including those related to the import of the products from countries other than the destination country. The customer becomes the importer of record for products shipped to the customer from a country other than the destination country. By placing an order, the customer acknowledges that the products being shipped to the customer from a country other than the customer's country are being imported for non-commercial (personal) use. The customer agrees to authorize us to appoint a carrier/sub-contractor (such as a delivery agent/customs broker) on the customer's behalf as an unpaid agent of the customer for the purpose of customs clearance.

The customer is responsible for paying all taxes, duties, and fees associated with the order. The customer's approval allows the carrier/customs broker to coordinate with the relevant customs and tax authorities in the destination country as the customer's agent for the purpose of customs clearance, handling and remitting taxes, duties, and fees imposed in the destination country.

We will make every effort to ship all items in a single order together. Items that are not available at the time of shipment will be shipped as they become available. The customer will be charged only for the product(s) and applicable shipping fees for one shipment. Shipping fees will be charged based on the shipping fees stated on the receipt at the time of purchase. For orders split into multiple shipments, the full shipping fee may apply to the product(s) first shipped.

The products will be shipped as soon as they are available. Our order processing company will make reasonable efforts to ship the customer's order as soon as possible. If the product(s) ordered is out of stock, the fulfillment of the order may be delayed. We will notify the customer if the product(s) ordered is out of stock and cannot be shipped immediately. Cancellation of the order is possible at any time before shipment. We cannot guarantee a specific delivery date for the products ordered. The shipping or transit times provided by us are estimates only and should be considered as such, taking into account shipping and inventory conditions that may affect delivery times.

Returns

Except for products designated as non-returnable or final sale on this website, we accept returns within 30 days of the product's arrival, provided that the item is returned in its original condition with a valid proof of purchase, and the refund amount will be the purchase price minus the original shipping and handling fees. The refund will be processed using the same payment method used for the purchase on this website.

The item to be returned must be unused or unworn, with tags attached and in its original packaging, and must be in the same condition as when received. A receipt or proof of purchase is also required.

To initiate the return process, please click here and provide your order number, name, and reason for the return.

External Websites and Resources

You may have accessed this website through a link from a third-party website, and this website may also link to third-party websites. We are not responsible for the availability of any website owned or managed by a third party. We do not endorse and are not responsible for any privacy practices or content (including defamatory or offensive content) of any third-party website, as well as any advertisements, products or other materials or services available on such websites or resources, and any damage, loss or violation alleged or incurred as a result of the use or reliance on any content, goods or services available on such third-party external sites or resources, either directly or indirectly.

If you would like to link your website or mobile application to our website, please contact us through the contact page. We reserve the right to approve or withhold such linking at our discretion.

User-generated content

 

This appears to be a disclaimer and terms of use agreement for a website that includes interactive features allowing users to post content. The website reserves the right to monitor and edit user-generated content, but is not responsible for its accuracy or content. Users agree not to post harmful or illegal content, impersonate others, spam or distribute unsolicited promotional material, or disclose personal information. By posting content, users grant the website and its affiliates the right to use that content in any media now known or developed in the future.

Notice of Infringement

We at our company respect the intellectual property rights of others and require the same from our users. If you believe that your work has been copied in a way that constitutes copyright infringement or if you believe that your rights have been otherwise infringed upon on this website, please contact us by email through our contact page.

In order for us to effectively support you, your notification must include all of the following:

  • A physical or electronic signature of the owner of the claimed rights or someone authorized to act on their behalf;

  • A description of the copyrighted work or other rights that you claim have been infringed;

  • Reasonably sufficient information to locate the material in question on this website;

  • Your name, address, telephone number, email address, and any other information reasonably necessary for us to contact you;

  • A statement by you that you have a good faith belief that the use in question is not authorized by the rightful owner, its agent, or the law;

  • A statement by you, made under penalty of perjury, that the information in your notice is accurate and that you are the owner of the claimed rights or authorized to act on their behalf.

Disclaimer

We make no express or implied warranties or representations of any kind with regards to the accuracy of the information on this website. This website is provided on an "as is" and "available" basis without any representations or warranties of any kind, whether express or implied. We do not warrant that this website will be of satisfactory quality, fit for a particular purpose, non-infringing, compatible, secure, accurate, complete, or free from errors or omissions.

We do not guarantee that this website will meet your requirements, operate uninterrupted, be timely, secure, free from viruses or bugs, or be fully functional, accurate, and reliable. We do not make any warranties, whether express or implied, including but not limited to any implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security, accuracy, condition, or completeness, or any implied warranties arising from the course of dealing or usage or trade.

As per our Privacy Policy, you acknowledge and agree that we cannot guarantee the security or privacy of this website or any information you provide to us or obtain from this website, and therefore, we shall not be liable for any damages, losses, or expenses arising from your use of this website.

Compensation

You agree to fully assume responsibility (and fully indemnify us) for any claims, liabilities, damages, losses, costs, and expenses, including legal fees, arising from your User Content posted on the website, your representations, warranties or breach of these Terms of Use, or the use of the website by others using your computer or internet access account, including but not limited to, any other liability resulting from such use.

Investigation of Violations of these Terms and Conditions

We may investigate reported violations of these Terms and Conditions and take any action that we deem appropriate. Such actions may include issuing warnings, removing posted content, and reporting suspected unlawful activities to appropriate law enforcement officials, regulatory authorities, or other third parties.

 

 

Other Provisions:

If any part of this Agreement is deemed illegal, invalid, or unenforceable for any reason, that provision shall be deemed separable from this Agreement and shall not affect the validity and enforceability of the remaining provisions of this Agreement.

This Agreement, the Privacy Policy, and any other terms or agreements posted on this website (which may be amended from time to time) (collectively, the "Website Agreement") constitute the entire agreement between you and us with respect to the use of this website and supersede any prior written or oral agreements, arrangements, promises, proposals between you and us regarding such matters. Oral explanations or information provided by us shall not change the interpretation of the Website Agreement. By accepting the Website Agreement, you confirm that you will not rely on any representation, except where explicitly stated on this website, and agree that you will have no remedy in respect of any representation that is not expressly incorporated into the Website Agreement.

You may not assign, transfer, claim, or otherwise dispose of your rights or obligations under the Website Agreement without our prior written consent. We may assign, transfer, claim, or otherwise dispose of our rights and obligations under the Website Agreement at any time.

You may communicate with us by sending an email through our contact page. If you send an email seeking a response and do not receive one within 10 business days, please send another email as the previous email may not have been received. By sending an email to us, you agree that you are communicating with us electronically and consent to our communicating with you electronically. You acknowledge that email communications are not considered confidential. Therefore, please do not send confidential information to us via email.

 

Last updated: 4.26.2023.

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